Introduction

Welcome to Euphorialive.com (“Site”). The owner and operator of the Site is Euphoria Trading WLL, a With Limited Liability company registered in The Kingdom of Bahrain (“we”, “our” or “us”).

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Euphoria interactions with you in relation to this website.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

Your access or use of Euphorialive.com indicates your understanding of agreement to be bound by these Terms and Conditions of use.

Please note that Euphorialive.com reserves the right, at our discretion, to change, modify, add, or remove portions of these Terms and Conditions of use. Changes will be effective when posted on Euphorialive.com with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Entering the site will constitute your acceptance of these Terms and Conditions.  If you do not agree to abide by these terms, please do not enter the Site.

Privacy

Please read our Privacy Policy.

User Account

If you use Euphorialive.com, you are responsible for maintaining the confidentiality of the information you submit through “My Account” and the corresponding password as well as restricting access to your computer to avoid the transfer of your account information by other users. You agree to accept responsibility for all activities that occur under “My Account” or password. We reserve the right to refuse service, terminate accounts and remove or edit content submitted by you on the Site.

Links in Euphorialive.com

We are not responsible for the content of any sites that may be linked to or from the site as well as any bulletin board associated with us or the site. These links are provided for your convenience only and you access them at your own risk. Unless otherwise noted, any other website accessed from the site is independent of us, and we have no control over the content of that other website. In addition, a link to any other web site does not imply that we endorse or accept any responsibility for the content or use of such other site.

In no event shall any reference to any third party or third party product as well as services be construed as our approval or endorsement of that third party or of any product or service provided by a third party.

Copyright

All of the names, titles, logos, and designs on Euphorialive.com identifying our products and brands, including any derivative and related names, titles, logos and designs, are trade-marks as well as the sole and exclusive property of Euphoria Trading WLL. All other names, titles, logos and designs appearing on Euphorialive.com are the property of their respective owners. Any use of any trademarks appearing on Euphorialive.com without the express written consent of the owner of the trademark is strictly prohibited.

Euphorialive.com contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, photographs, graphics, images, illustrations, audio, video and the entire contents of Euphorialive.com also are protected by copyright as a collective work and/or compilation under The Kingdom of Bahrain copyright laws, international conventions and other copyright laws.

Governing Law / Jurisdictional Issues

These Terms and Conditions shall be interpreted, construed and governed by the laws in force in The Kingdom of Bahrain. Subject to the Arbitration and Actions paragraph below, each party hereby agrees to submit to the jurisdiction of the courts of Bahrain and to waive any objections based upon venue.

Usage by Minors

This Site is not intended for or directed to persons who are minors (typically persons under the age of 18, depending on where you live) otherwise, because we cannot prohibit minors from accessing, viewing, browsing, visiting or purchasing on the site, we must rely on parents, guardians and those responsible for supervising minors to decide which materials are appropriate for minors to view and/or purchase. By registering with this site, purchasing products from us or providing us with any information, you indicate that you are legally permitted to enter into a binding contract (18 years of age or older in most jurisdictions) or, if you are under the legal age of consent, you have the express permission from your parent or guardian and that any information you provide to us is not inaccurate, deceptive or misleading.

We require that all purchases be made either (i) by individuals who are not minors and who can legally enter into binding contracts (typically persons 18 years of age or older, depending on where you live), or (ii) by minors with the permission of a parent or guardian to purchase items on the site.

Termination of Usage

We may terminate your access or suspend your right to access to all or part of the site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law, is in breach of these Terms and Conditions or is harmful to the interests of other users, associates, or the company itself. In addition, we reserve the right to refuse an order from any customer in our sole discretion.

Prices and Availability of Products

Prices and availability of products on the site are subject to change without notice. Errors will be corrected when discovered. Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation or a Shipping Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a pricing error.

On occasion, you may be able to place a product in your shopping cart and submit your order for processing, but your order is subsequently cancelled due to unavailability of product. You acknowledge that products may sell quickly and there may be a short period of time after an order has been submitted, but where the product is no longer available. You agree that we may cancel your order even after you have received an Order Confirmation without penalty.

On very rare occasions, you may receive a Shipping Confirmation from us, but the product is no longer available in our or our third party fulfillment provider’s inventor. You agree that we may rescind our acceptance and cancel your order without penalty if we are unable to ship the product you ordered due to unavailability.

Shipping

The term shipping or ship includes the commencement of shipping items in an order for multiple purchases or where the item purchased consists of components that must be shipped separately. For example, your order may consist of (1) several different items, (2) a quantity of the same item, or, (3) a single item with several component parts the size of which might require them to be shipped in separate packages. In all such orders, we endeavor to ship out individual packages together so that they arrive at the same time; however, when that is not possible, we commence shipping by shipping individual packages in the order that allows for each product to reach at the soonest time possible. In these instances, our notification to you that your order has shipped marks the time when shipping has commenced; it does not mean that all items in the order have shipped at that time. All packages sent have a separate tracking number and may be followed on the Order Status page. You agree that credit cards and debit cards are to be charged on the date of order placed, not the date of shipping.

Pre-Order

When an item opens for Pre-Order, we include our best estimate of the availability date. We will always do our best to meet this date. However sometimes production and shipping schedules change, which means we need to update the timing accordingly.

Note: Your credit card will be charged immediately once your Pre-Order is submitted.

Warranty

Consoles (Hardware), Games (Software), accessories and subscription cards do not carry any warranty. However, some Accessories & Console (Hardware) have different warranty conditions depending on the manufacturer only if mentioned on the products page. In case of warranty claim the customer can contact our customer service team on business@euphorialive.com

Please note: The warranty covered only in Bahrain and subject to availability of the product in case of replacement.

Cancellation of order

In case you would like to cancel your order kindly send us an email to business@euphorialive.com within 24 hours of your order confirmation. If your order is not shipped we will cancel the order and will process refund.

No Refund Policy on digital products!

Note: Refund will take 8 business days to process and up to 30 Days to reflect in your credit card.

Delivery

Product(s) will be delivered to the delivery address provided by the customer. Euphorialive.com will use it’s discretion in selecting a reputable carrier and appropriate means of delivery.

Risk of loss and damage of product(s) passes to the customer on the date when the Product(s) is/are dispatched by us to the carrier.

Any dates quoted by Euphorialive.com for the delivery of product(s) are estimates only and shall not form part of the contract. Euphorialive.com aims to deliver promptly, however delays are occasionally inevitable due to unforeseen factors. Euphorialive.com shall be under no liability for any delay or failure to deliver the product(s) within the estimated delivery time.

If an order shipment is undeliverable, the product(s) ordered by the customer will be returned to the Euphorialive.com at the customer’s expense, as stock available for sale to other customers. The returned product(s) can be sold to other customers and the Euphorialive.com shall have no obligation to reserve or re-deliver the returned product(s) to the customer.